Personal Information
Employee No:
*
Name:
*
Job Title:
*
Location:
ABERDEEN
ALNESS
ACCRINGTON
BANGOR
BARROW
BELFAST
BLACKBURN
BOURNEMOUTH
BRENTWOOD
CANTERBURY
CARDIFF
DONCASTER
DUMBARTON
DUNDEE
DURHAM
ELAN MV
ENNISKILLEN
EXETER
GLASGOW
LANCASTER
LEICESTER
LINCOLN
LIVERPOOL
LONDONDERRY
MIDDLESBROUGH
MONARCH
NEWCASTLE
NEWPORT
NOTTINGHAM
PLYMOUTH
PORTADOWN
SANDWELL
SHEFFIELD
SKELMERSDALE
SOUTH SHIELDS
ST HELENS
STOCKPORT
STOKE
THURSO
TRURO
WAKEFIELD
WARRINGTON
OTHER
*
Start Date:
*
Leaving Date:
*
Line of Business:
AMEC TURNER
BANCTEC
BCE ICT
BCE T2R
BCE THD
BSM
BSM BPM
BSM MOBILITY
BSM THD
BTNI SERVICE
BUSINESS SALES
BUSINESS SALES ACQ
BUSINESS SALES COT
BUSINESS SALES MOBILITY
CE CHANNAL ICT
CONSUMER SALES
DBAM
DFTS
DFTSHD
GLOBAL SERVICES
MP NRC
MY ACCOUNT
MY HELP & SUPPORT (THD)
MY ORDER
MY VALUE ADDED SERVICES (DQ)
MY VALUE ADDED SERVICES (OS)
MY VALUE ADDED SERVICES (TEXT RELAY)
OFFLINE SALES
OUTBOUND SALES
OTHER
*
Status:
In Training
In Grad Bay
In Role
*
Q1. Reasons for leaving
In order of importance, please select your two main reasons for leaving from
the options below.
1st Reason:
Career (pursue Different Career/Vocation)
Permanent Postion
Money/Rate of Pay
Relocation
Pressure in Role
Shift Patterns
Return to Education
Family Reasons
Personal Reasons
Medical Grounds
Environment/Work Culture/Surroundings
BT Management Style
Failed CDC Check
Failed in Training
Resigned Pending Disciplinary Meeting
Permanent BT Contract
Fixed Term BT Contract
Completed BT Assignment
Transferred to other BT Assignment
Change of BT Requirements
Dismissed AWOL
Dismissed Attendance
Dismissed Conduct
Dismissed Performance
Other
*
If Other, please specify:
2nd Reason:
Career (pursue Different Career/Vocation)
Permanent Postion
Money/Rate of Pay
Relocation
Pressure in Role
Shift Patterns
Return to Education
Family Reasons
Personal Reasons
Medical Grounds
Environment/Work Culture/Surroundings
BT Management Style
Failed CDC Check
Failed in Training
Resigned Pending Disciplinary Meeting
Permanent BT Contract
Fixed Term BT Contract
Completed BT Assignment
Transferred to other BT Assignment
Change of BT Requirements
Dismissed AWOL
Dismissed Attendance
Dismissed Conduct
Dismissed Performance
Other
If Other, please specify:
Additional Comments:
Q2. Reasons for Staying
In order of importance, please select two reasons that could make you
re-consider staying
1st Reason:
A Permanent BT Contract
Improved Career Opportunities
An Increase in Pay
More support from Manpower
More support from BT
More Coaching from BT
Flexibility - Attendance Issues
Improved Training from BT
Less Pressure in Training
Less Pressure in Grad Bay
Less Pressure from BT Manager
Less Pressure from Manpower
Change in my Hours
Improved Holiday Allowance
Improved Benefits Package
Improved Environment/Culture
Nothing would make me re-consider
*
If Other, please specify:
2nd Reason:
A Permanent BT Contract
Improved Career Opportunities
An Increase in Pay
More support from Manpower
More support from BT
More Coaching from BT
Flexibility - Attendance Issues
Improved Training from BT
Less Pressure in Training
Less Pressure in Grad Bay
Less Pressure from BT Manager
Less Pressure from Manpower
Change in my Hours
Improved Holiday Allowance
Improved Benefits Package
Improved Environment/Culture
Nothing would make me re-consider
If Other, please specify:
What was the initial trigger for you to consider leaving Manpower:
Q3. Your Role
Please select the answer that you feel is the most relevant to you regarding your role:
My role was clearly explained to me at the start of my employment:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
I found the role met with my expectations:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
The Pay and Benefits were clearly explained to me at the start of my employment:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
I understood what targets I was required to achieve in my role:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
What would you change about your role:
Additional Comments:
Q4. Appreciation & Recognition
Please select the answer that you feel is the most relevant to you:
My work effort was appreciated:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
It was recognised when I performed well:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
I felt that I was part of a team:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
My knowledge & skills were fully utilised in my role:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
Additional Comments:
Q5. Training & Development
Please select the answer that you feel is the most relevant to you:
New starter training:
Most of the Training was
Excellent and fully met my needs
Most of Training I received was good
The Training
I received was generally poor and did not meet my needs
I did not receive any training
*
Coaching in Transition / Graduation Bay:
Most of the coaching was Excellent and fully met my needs
Most of coaching I received was good
The coaching I received was generally poor and did not meet my needs
I did not receive any coaching
*
I was able to do my job effectively after my New Starter Training:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
In Role Training:
Most of the Training was
Excellent and fully met my needs
Most of Training I received was good
The Training
I received was generally poor and did not meet my needs
I did not receive any training
On job coaching:
Most of the coaching
was Excellent and fully met my needs
Most of coaching I received was good
The coaching I
received was generally poor and did not meet my needs
I did not receive any coaching
I had the resources (tools, technology, support) to do my work well:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
How often did you have a Performance Review Meeting?
Weekly
Monthly
Quarterly
Half Yearly
Annually
Never
*
How often did you have a (BT) Team Meeting?
Weekly
Monthly
Quarterly
Annually
Never
*
Q6. Management Support & Leadership - BT
Please select the answer that you feel is the most relevant to you:
My Team Manager was supportive of my career aspirations and goals:
I strongly Agree
Agree
Disagree
Strongly Disagree
My Team Manager clearly communicated his/her expectations of my performance:
I strongly Agree
Agree
Disagree
Strongly Disagree
My Team Manager actively sought my input and feedback:
I strongly Agree
Agree
Disagree
Strongly Disagree
My Team Manager was approachable:
I strongly Agree
Agree
Disagree
Strongly Disagree
My Team Manager effectively motivated me:
I strongly Agree
Agree
Disagree
Strongly Disagree
My Team Manager treated all team members fairly:
I strongly Agree
Agree
Disagree
Strongly Disagree
Additional Comments:
Q7. Management Support & Leadership - Manpower
Please select the answer that you feel is the most relevant to you:
My Manpower Team treated employees fairly:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
My Manpower Team have been approachable:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
My Manpower Team have been supportive and understanding:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
My Manpower Team have answered all my questions in a timely manner:
I strongly Agree
Agree
Disagree
Strongly Disagree
*
Additional Comments:
Q8. Moving On
Please select the answer that you feel is the most relevant to you:
Would you consider working for Manpower in the future?
Yes
No
*
Would you consider working for Manpower at BT in the future?
Yes
No
*
Would you recommend working for Manpower at BT to others?
Yes
No
*
Would you consider working directly for BT in the future?
Yes
No
*
Are you leaving to start a new job?
Yes
No
*
If yes, how long have you been looking for another role?
Less than 1 month
Less than 2 months
Less than 3 months
More than 3 months
*
If yes, what is the nature of your new role?
Not applicable
Call Centre Sales
Call Centre Service
Accounting/Finance
Admin
Agricultural
Armed Forces
Building Construction/Skilled Trade
Business/Strategic Management
Creative Design
Customer Care
Editorial Writing
Engineering
Factory/Warehouse
Food Services/Hospitality
Human Resources
Installation/Maintenance Repair
IT/Software
Legal
Leisure Industry
Logistics/Transportation
Marketing/Product
Medical/Health
Production
Project/Programme Mgmt
Quality Assurance/Safety
R&D/Science
Retail
Sales
Security
Training
Other
If yes, what is your pay rate at your new role (basic rate plus bonus)?
£
If yes, what is your pay frequency at your new role?
Per hour
Per week
Per month
Per year
If yes, how many hours per week will you be working?
If you are leaving for a new position, please describe what your new employer will offer when compared to your current position with Manpower at BT:
Thank you for your time